Privacy Policy
Tulsi Holistic Therapies
Last updated: 19th November 2025
Tulsi Holistic Therapies (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
Personal Information
• Full name
• Phone number
• Email address
• Home address
• Next of kin / emergency contact details
Newsletter & Marketing Information
• Email address
• Your preferences for receiving updates, newsletters, and marketing
(Collected only if you choose to opt in.)
Special Category (Sensitive) Data
We may collect health-related information such as:
• Relevant medical history
• Current health concerns
• Information related to your Reiki treatment
This is collected only with your explicit consent.
Automatically Collected Data (via Wix)
• IP address
• Browser and device information
• Cookies
• Website analytics and usage data
2. How We Use Your Information
We use your information to:
Service Delivery
• Provide Reiki and holistic therapy sessions
• Assess suitability and ensure safe treatment
• Contact you regarding appointments
• Maintain accurate client records
Newsletter & Marketing
If you opt in, we may use your email address to:
• Send newsletters
• Provide wellness updates
• Share upcoming events, offers, or new services
• Send general business updates
You can unsubscribe from newsletters at any time by clicking “unsubscribe” or contacting us.
Other Uses
• Respond to enquiries
• Comply with insurance, bookkeeping, or legal obligations
• Improve website performance via analytics
We do not sell or rent your data to any third parties.
3. Legal Bases for Processing
We process your data under:
• Consent – for newsletters and the collection of health information.
• Contract – to provide therapy services and manage bookings.
• Legitimate Interests – for communication and business administration.
• Legal Obligation – for insurance, safeguarding, and professional requirements.
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4. How Long We Keep Your Data
• Client records and treatment notes are kept for 7 years after your last session (or longer for minors).
• Newsletter subscription data is kept until you unsubscribe or request deletion.
After this period, data is securely deleted or destroyed.
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5. How We Store and Protect Your Data
• Password-protected devices
• Secure Wix hosting environment
• Encrypted storage where possible
• Restricted access to client information
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6. Sharing Your Data
We only share your data with:
Wix (Website Platform)
For:
• Website hosting
• Online forms
• Newsletter signup forms
• Secure storage
Email Marketing Service (if used)
If you use a service like Wix Email Marketing or another tool, it will process newsletter emails on our behalf.
Legal or Safety Requirements
We may share data if required by:
• Law
• Insurance compliance
• Safeguarding obligations
We do not share data with advertisers or third parties unrelated to our services.
7. Your Rights Under UK GDPR
You have the right to:
• Access your information
• Correct inaccuracies
• Request deletion (where appropriate)
• Withdraw consent for newsletters or medical data
• Restrict or object to processing
• Request data portability
To exercise these rights, contact us using the details below.
8. Cookies and Website Tracking
Wix may use cookies and analytics tools. You can manage cookie preferences through your browser or the cookie banner on our site.
9. Newsletter Opt-In and Opt-Out
You will only receive newsletters if you:
• Opt in through the website
• Subscribe during a booking or enquiry
• Request to be added to the mailing list
You may unsubscribe at any time via:
• The “unsubscribe” link in any email
• Emailing us directly
We will honour all opt-out requests promptly.
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10. Contact Us
For privacy questions or requests:
Tulsi Holistic Therapies
Email: tulsiholistic@gmail.com
Phone: 07418379661
11. Updates to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised “last updated” date.
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